Is Coinme Safe?
Yes, Coinme is safe. Coinme is a licensed and regulated cryptocurrency platform that operates in 48 states, is registered as a Money Services Business with FinCEN (NMLS# 1185542), and holds money transmitter licenses in all required jurisdictions. We operate the largest cash-to-crypto network in the United States with 40,000+ retail locations through partnerships with Coinstar and major retailers.
Last Updated: January 2026
FinCEN Registered
NMLS# 1185542
Operates in 48 states
Compliant in each state
40,000+ Locations
Nationwide Network
Since 2014
10+ Years Operating
Is Coinme licensed and regulated?
Yes. Coinme maintains federal registration and state-level money transmitter licenses across the United States. We operate under regulatory oversight that includes ongoing compliance audits and financial reporting requirements.
Federal Registration
Coinme is registered with the Financial Crimes Enforcement Network (FinCEN) as a Money Services Business. Our NMLS ID is 1185542, you can verify this registration on the NMLS Consumer Access website.
State Licensing
Coinme holds individual money transmitter licenses in 48 U.S. states. Each state license requires compliance audits, financial reporting, and adherence to consumer protection standards.
| Credential | Status | Details |
|---|---|---|
| FinCEN MSB Registration | Active | NMLS# 1185542 |
| State Money Transmitter Licenses | Active | 48 States |
| First Licensed Bitcoin ATM | Milestone | May 2014 (First in U.S.) |
How does Coinme protect my cryptocurrency?
Coinme uses multiple layers of security to protect your funds and personal information, including mandatory two-factor authentication, cold storage custody, and comprehensive identity verification.
Two-Factor Authentication
All Coinme accounts require two-factor authentication (2FA). Logins and transactions require verification through SMS code.
Cold Storage Custody
Coinme stores the majority of customer cryptocurrency in offline cold storage. Hot wallets are used only for operational liquidity.
Identity Verification
We use Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures as required by our state and federal licenses. This helps prevent fraud and unauthorized access.
Scam Awareness
Coinme will never ask you to purchase Bitcoin on behalf of a government agency, utility company, or to pay a "fee" to receive a prize.
Is Coinme backed by legitimate companies?
Coinme is backed by established venture capital and crypto investment firms including Pantera Capital, Digital Currency Group, Circle Ventures, Hard Yaka, and CMT Digital, and has received strategic investment from MoneyGram and Coinstar.
Acquired by Polygon Labs
Coinme is being acquired by Polygon Labs, one of the leading Web3 infrastructure companies. The transaction is expected to close Q2 2026.
Retail partners
Coinme is available at Coinstar kiosks and retail locations nationwide, bringing cryptocurrency access to grocery stores, pharmacies, and retail chains across the United States.
| Metric | Value |
|---|---|
| Transaction Volume (2024) | $1 billion+ |
| Retail Locations | 40,000+ |
| Years Operating | 10+ (since 2014) |
Frequently Asked Questions
Is the Coinme app legitimate?
Yes, the Coinme app is the official mobile application from Coinme Inc., a FinCEN-registered Money Services Business. The app is available on iOS and Android and provides access to your Coinme account, transaction history, and cryptocurrency management.
What are Coinme's fees?
Fees vary by product. Coinme Cash at retail checkout locations offers our lowest rates: approximately 5% spread plus a flat fee ($2.95–$4.74). Visit our pricing page for complete details.
Are Coinme and Coinstar the same company?
No, Coinme and Coinstar are separate companies with a partnership. Coinstar provides the kiosk hardware and retail locations, while Coinme provides the cryptocurrency technology and regulatory compliance. Coinstar kiosks display Coinme branding for Bitcoin purchases.
Can I sell Bitcoin for cash?
Yes, you can sell Bitcoin for cash at Coinme's 20,000+ ReadyCode ATM locations. Note that Coinstar kiosks and Coinme Cash retail locations support buying only.
How do I contact Coinme support?
Contact support through our Help Center via live chat or by submitting a request. For urgent issues, contact support directly through the Coinme app.
How do I avoid cryptocurrency scams?
Never purchase cryptocurrency because someone claiming to be from the government, a utility company, or tech support asked you to. Coinme will never call you to request payment. If someone pressures you to buy Bitcoin urgently, it's likely a scam.
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Join millions of customers who trust Coinme for simple, secure cryptocurrency access.
